
Shop policy
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Payment
This shop uses stripe, paypal and Vipps as payment options. Shipping price will be added at checkout.
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Shipping info
All products are packaged and shipped by hand from Norway and will be dispatched within 5 days.
Some products are printed on demand and will take a little longer to be shipped since the production time will sometimes wary.
You will receive a confirmation email when the order has been sent.
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Nordic countries 4 - 10 working days
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Europe 4 - 15 working days
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Shipping outside of the EU
​I'm currently not shipping to the US, Canada or Australia at the moment. I'm currently working on getting this sorted soon. Sorry about that.
Changes to order
If you need to cancel or change the address of your order, please email me with the new info as soon as possible, as I can only make changes before the order has been shipped.
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Damages and incomplete orders
If the order is damaged or items are missing from the order, please contact me within 14 days, so I can sort out your order as soon as possible. Damaged items are eligible for a full refund.
For questions and complaints please contact me on email so it can be sorted out. If complaints cant be sorted out, you can contact
Forbrukerrådet (if in Norway). Customers in the EU can contact
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Privacy policy
This privacy notice for Kellky uses “we”, “us”, or “our” to describe how and why we might collect, store and use your information while using this website and purchase our services.
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What information is collected
While using and navigating this website, we may collect general information of how the website is used. By making a purchase, we may ask for relevant information such as e-mail addresses, IP addresses, billing details, shipping addresses and purchase history. Information will also be collected when users interact or respond to surveys and e-mails.
This website uses cookies to enhance the general experience of the website. For more information on this, please see the cookies section.
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How do we collect information?
Data is collected when you visit, browse, or navigate our website and services. We may process information depending on how you interact with the website and the products you purchase. When conducting a transaction on our website, we collect personal information such as names, email address, and shipping address. Data can also be collected through the contact form.
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Why is this personal information collected?
We process your information to provide and administer our services and communication to our users. We only process your information when we have a valid legal reason to do so. The information given may be used to:
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Deliver requested products or services to the user.
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To respond and communicate with users and answer inquiries to solve potential issues.
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to inform about administrative information, such as details about our services, changes to our terms and other information.
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to fulfil and manage orders. Your information may be processed to manage payments and returns.
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Targeting advertising. We may process the personal given information to deliver targeted advertising and personalised content if this is in accordance with your preferences.
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to protect our services and monitor and prevent fraud.
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we monitor usage trends to better improve our services in the future.
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Legal bases for collecting information
we only process personal information that we see as necessary to complete our services and contractual obligations. We collect your personal information when we have a valid legal reason to do so under applicable law, with your consent.
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If you are located in the EU or UK
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain valid legal bases we rely on in order to process your personal information.
We may therefore rely on the following legal bases to process your information:
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Consent. We may process your information when you have given us permission to use your data for a specific use. You have the right to withdraw your consent at any time.
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Performance of contract. We may process your personal information when we see it necessary to fulfil our contractual obligations to you.
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Legitimate interests. We may process your information when we believe it is necessary and reasonable to achieve our legitimate business interests. Those interests should however, not outweigh your interests and fundamental rights and freedoms. We may process your information to send users discounts and offers on our products, or diagnose issues or fraud.
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Legal Obligations. We may process your data when necessary for compliance with our legal obligations. This includes cooperations with law enforcement or regulatory agency to defend our legal rights.
How is this information stored and used?
Our website is hosted through the wix.com platform, which provides the tools needed to sell our products and services to you. Your information will therefore be stored within wix.com’s databases and applications. Direct payment gateways provided by wix.com adhere to the standards set by PCI-DSS and ensure secure handling of credit card information.
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How do you use cookies and other tracking tools?
This website uses cookies to track settings and actions a user makes on the site. Cookies are small pieces of information and preferences that are stored on a users' browser.
We use cookies to analyse data given by the users to improve the traffic and user experience on the site. We may share your information with Google Analytics to track and analyse the use of our services, which is provided by the Wix.com platform.
To change cookie settings in your preferred browser, consider following the link below.
To opt out of being tracked by Google Analytics on websites, consider this link below.
http://tools.google.com/dlpage/gaoptout
How can your site visitors withdraw their consent?
If you don't want us to use and track your data, you have the right to withdraw your consent. Please contact us at kellkyillustration@outlook.com or our contact form to have your data removed.
Privacy policy updates
We reserve the right to later change or update this information in the future at any time. Changes will take effect immediately of being posted on the website.
You as the user will be notified of changes and updates to the policy when they are made.
General shop conditions
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We reserve the right to refuse service to anyone for any reason at any time. When an order is declined, we will do our best to inform you about our decision.
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By agreeing to the shop terms, you agree to not reproduce, duplicate, copy, or resell or exploit any portion of the Service, use of the Service, without express written permission by us.
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Some products may be produced in limited quantities, and we reserve the right to limit the quantities of products or services under suspicious circumstances.
Products and services
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By accepting the terms of service, you agree not to reproduce, duplicate, copy, or resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
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Products and services should only be for personal use.
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We reserve the right to limit the quantities of products or services under suspicious circumstances to prevent drop shippers.
Questions and your contact information
Any questions and feedback should be directed to kellkyillustration@outlook.com or the contact form on our website.